Introduction

TourismCore is a technology platform designed to support travel agencies with scalable, reliable, and secure digital infrastructure.

We are committed to maintaining high standards of data protection, system reliability, and operational transparency to support long-term business growth.


Platform Scope & Responsibility

TourismCore provides software and infrastructure for managing bookings, customers, and operations.

  • TourismCore acts as a technology platform provider
  • Travel agencies operate independently on the platform
  • Agencies are responsible for their services, pricing, bookings, and delivery

TourismCore does not act as a travel agent, airline, or service provider.


Data Security & Infrastructure

We implement appropriate technical and operational measures to protect platform access and data.

  • Secure access controls and authentication
  • Role-based user permissions
  • HTTPS-based secure communication
  • Controlled infrastructure and hosting environment
  • Ongoing system monitoring and maintenance

While we apply reasonable safeguards, no system can guarantee absolute security.


Data Privacy & Handling

We are committed to responsible data handling practices.

  • We do not sell personal or business data
  • Data is used solely for platform functionality and service improvement
  • Customer data entered by agencies remains under their control and responsibility

For more details:


Platform Availability

We aim to provide stable and reliable service.

  • Regular monitoring and system maintenance
  • Continuous improvements and updates
  • Scheduled maintenance when required

TourismCore does not guarantee uninterrupted or error-free operation.


Payments & Billing

TourismCore maintains transparent pricing and billing practices.

  • Clearly defined setup and subscription fees
  • Payments processed via third-party providers
  • No hidden charges

All payments are subject to:


Third-Party Integrations

TourismCore integrates with external systems where required.

  • Payment gateways
  • Airline systems and APIs
  • Analytics and communication tools

TourismCore is not responsible for the availability, performance, or policies of third-party services.


Intellectual Property

All platform software, systems, design, and underlying technology remain the property of TourismCore and its parent entity.

Users are granted a limited, non-exclusive right to use the platform as part of the subscribed service.


Legal & Governance

TourismCore operates as part of the TDS Ecosystem.

  • Managed by Thulo Digital Solutions Pvt. Ltd.
  • Governed by the laws of Nepal

All users are subject to:


User Responsibilities

Users of TourismCore agree to:

  • Provide accurate and lawful business information
  • Maintain security of account credentials
  • Handle customer data responsibly
  • Comply with applicable laws and regulations

Service Commitment (Operational)

TourismCore focuses on delivering:

  • Structured onboarding and setup
  • Platform support and issue resolution
  • Continuous product improvements

Service levels may vary depending on scope, package, and integration complexity.


Contact

For compliance, legal, or platform-related inquiries:

Email: hello@tourismcore.com
Website: https://tourismcore.com